FAQ

HOW CAN I CONTACT YOU?

You can contact us anytime by this email: info@affpalace.com

HOW CAN I CLOSE MY ACCOUNT?

To close your AffPalace account, send an email request to info@affpalace.com. Please ensure that you provide us with your affiliate ID, your first and last name.

DO NEGATIVE BALANCES CARRY OVER?

AffPalace NEVER carries over negative balances from one month to the next.

HOW DO I GET THE COMMISSIONS?

AffPalace calculates commissions at the beginning of each
month for the previous month’s activity and transfers the commission within the
first 2 weeks of each month. If the amount is lower than 200 EUR, it will not be
paid out and your balance will roll over into the next calendar month.

HOW ARE COMMISSIONS CALCULATED?

Your monthly commission is the percentage of the Net Revenue generated by your
referred players. Net Revenue is calculated as the total amount less direct costs
associated with the same referrals, such as bonuses, loyalty rewards, payment fees,
and chargebacks.

HOW ARE CUSTOMERS LINKED TO MY AFFILIATE ACCOUNT?

When using tracking links provided to you through your affiliate account, all
tracking will be automatic. Your account has unique trackers, that can only be
linked to your affiliate ID. It is therefore important NOT to change the links
before putting them live on your site. The links will track impressions, clicks,
registrations and NDC’s/FTD’s.

HOW OFTEN IS MY STATISTICS BEING UPDATED?

Your statistics are updated in real-time.

HOW LONG IS THE COOKIE DURATION?

The cookie duration is 90 days.

CAN I BECOME AN AFFILIATE EVEN IF I DON’T HAVE MY OWN WEBSITE?

Yes, you can. We provide alternative tools that you can use to promote affpalace.com.
Contact our affiliate managers today at iinfo@affpalace.com to
discuss the options
available for you!

DO PARTNERS AFFILIATES ACCEPT ALL WEBSITES?

No, we don’t. We have to review each application individually and evaluate whether
its nature or content are suitable for AffPalace or not.

WHICH LICENSES DO YOU HAVE?

Currently, we are holding MGA (Malta Gaming Authority) gaming license. We are looking
into and applying for other licenses as we speak as well, like UK and ES (when it
will come to pass in 2019).

CAN I REGISTER MORE THAN ONE WEBSITE?

Yes, you can. If your application is successful, you can register multiple websites
in your AffPalace account. You can create individual tracking
links for each site so you can track their performances.

HOW DO I REGISTER TO BECOME A MEMBER OF PARTNERS AFFILIATES?

Signing up to AffPalace is easy! Simply click on the REGISTER
button and fill in the form to become a member of AffPalace.

ARE THERE ANY JOINING FEES TO BE ASSOCIATED WITH PARTNERS AFFILIATES?

Joining AffPalace is completely free! There are no charges at
all.

WHO CAN REGISTER IN THE AFFILIATE PROGRAM?

Every person/webmaster operating their own web site(s) while respecting our general
terms and conditions can join AffPalace. Each affiliate partner
may only register once.

WHY SHOULD I REGISTER ON THE AFFILIATE PROGRAM?

There are many reasons to register in our affiliate program. It is free of charge,
offers a high revenue share, plenty of products, so why not monetize your traffic
with AffPalace today.

WHAT IS THE AFFILIATE PROGRAM?

The affiliate program works like a commission based system, based on sales of services through entertainment products. The AffPalace online merchant offers its services via its affiliate partners, through the AffPalace program, with which he subsequently shares the profit made — generated by player losses — from affpalace.com In the particular case of the AffPalace program, the commission –»affiliate»- partner brings his visitors to the affpalace.com site and then receives his monthly commission payment generated by new customers he has referred to affpalace.com